FAQ

Will this fit on my 4WD or ute?

Yes, the product fits around the base of an Australian standard tow ball setup. It's very rare for us to find a setup the BootMate does not fit.

If you have any issues, our team is here to help and we offer a 30 day return policy.

How long will it take to receive my product?

As we are an Australian owned business, all orders are shipped from Brisbane.

You can expect your product within 5-7 days depending on the shipping option you select at checkout.

Is it strong enough to withstand constant use?

Yes, it’s designed to hold up under constant use, whether you’re on-site or out in the bush. The product is tested to handle dirt, mud, and daily wear and tear.

What material is this made from?

The product is crafted from high-grade, weather-resistant materials like stainless steel, heavy-duty plastic and rubber, ensuring it can handle rough conditions.

Is there a warranty on this product?

Yes, the product comes with a 1-year warranty, covering any manufacturing defects or issues with normal use.